The websites "Seahorse Car Service" - "Roma Positano Shuttle" - "Sorrento Coast Shuttle" and "Enjoy Travelling" are all under Enjoy Travelling s.a.s. Via degli Aranci, 49 Sorrento 80067 - Italy Enjoy Travelling provides booking facilities for customers wanting to book car transfers via the following websites and e-mails:

https://seahorsecarservice.com/ - info@seahorsecarservice.com https://www.sorrentocoastshuttle.com/ - info@sorrentocoastshuttle.com https://www.romapositanoshuttle.com/ - info@romapositanoshuttle.com https://enjoytravellingsorrento.com/ - info@enjoytravellingsorrento.com

Please read our Terms and Conditions carefully, which in case of reservation are tacitly accepted by the Client. For urgent inquiries, please contact our office at the telephone numbers found on our websites.

1 PRIVATE SERVICES

1.1 The Client purchases a private service (transfer and/or driver's disposal) exclusively for himself and/or for the group of which he is part. The vehicle used is available to the customer for private service as booked. The driver will take customers from the departure point to the arrival point requested by the customer.

1.1.1 During the booking process, you will be asked to provide personal information which may include, but is not limited to, your name, credit and debit card details (see 2.1 and 2.1.2 for more information). The Customer is responsible for providing a valid mobile phone number for at least one of the passengers, including its international area code, for any communication.

1.1.2 If no contact number is provided in the booking, it is the responsibility of the customer or passenger to check for any changes to the booking.

1.2 Enjoy Travelling is not responsible for delays or cancellations of the Customer’s train/bus/ship/flight, it is the Customer’s responsibility to notify any changes immediately to the Enjoy Travelling offices. The driver will wait for 60 minutes from the scheduled time of the reservation (included in the price). If no delay notice is received from the Customer, the driver will leave and the Customer will have lost the transfer ("no show", see 3.2.2). If the Customer reports a delay within 60 minutes of the scheduled time and has agreed and confirmed to pay an additional fee for each hour of waiting (except the first free 60 minutes), the driver will wait for them. Surcharge Delay/wait surcharge ( applied after 60 minutes) ● From 1 up to 2 passengers: +55,00EUR for every hour or fraction thereof ● From 3 up to 8 passengers: +60,00EUR for every hour or fraction thereof To be paid directly in cash to the driver before service.

1.2.1 If the customer has booked a private service not directly connected to public transports ( e.g. from hotel, boats or private flights, location), the fee for the waiting time will be applicable after 15 minutes . Surcharge Delay/wait surcharge ( applied after 15 minutes)

● From 1 up to 2 passengers: +55,00EUR for every hour or fraction thereof

● From 3 up to 8 passengers: +60,00EUR for every hour or fraction thereof To be paid directly in cash to the driver before service.

1.2.2 If the customer contacts Enjoy Travelling later in the day, a new transfer will be scheduled depending on availability; as the booking is a new booking, full payment ("no show" + new transfer fee) is required.

1.3 For private services booked between 8:15pm and 07:15am a supplement will be added to the total amount of the service booked, according to the following rates:

Surcharge
● Pick-up from 11:46pm to 04:15am +44,00EUR fee
● Pick-up from 04:16am to 06:15am +30,00EUR fee
● Pick-up from 06:16am to 07:15am +18,00EUR fee
● Pick-up from 8:15pm to 9:45pm +18,00EUR fee
● Pick-up from 9:46pm to 11:45pm +30,00EUR fee

1.4 Enjoy Travelling will do everything possible to arrive on time at the destination of the Customer, but states that in no case will be responsible for any consequences incurred by the Customer as a result of transfers not being made on time due to circumstances beyond the control of Enjoy Travelling not directly related to the driver, such as force majeure (Force majeure events include, but are not limited to, war or threat of war, accidents causing delays on the transfer service route, exceptionally adverse weather conditions, fire and/or damage to the station/terminal, compliance with the provisions of law enforcement, official customs or security services of the competent authority, road deaths and accidents, acts of vandalism and terrorism, unplanned traffic jams, mass meetings and strikes, closures, riots or local tensions, problems caused by other customers, border closures, epidemics, natural disasters and other unforeseeable causes beyond Enjoy Travelling’s control.)

2 PAYMENT

2.1 Payment of the reservation can be made by different methods, depending on the type of booking:

● Online: PayPal, credit card (Visa/Mastercard).
● On board: Cash.
● In office: all the methods listed above.

2.1.1 If the chosen payment method is PayPal, the total amount of the service will receive a surcharge of +4% (PayPal fees).

2.1.2 If the chosen payment method is by credit card, the total amount of the service will receive a surcharge of +3% (bank charges).

2.1.3 If the chosen payment method is cash, we require credit card details only to guarantee the reservation, payment will be made at the end of the trip directly to the driver.

2.2 Tips are not included in the price, customers are free to choose how and whether to tip the driver on the spot.

3 CARRIAGE AND LUGGAGE CONDITIONS

3.1 Car seat will be provided free of charge but must be requested at the time of booking. Customers can provide their own child seat by giving us notice.

3.2 Customers are required by law to wear the provided seat belt while on board and until the vehicle has stopped completely . It is the Customer’s responsibility to comply with this requirement.

3.3 It is recommended to depart at least 4hr before the flight and at least 3hr before other travel connections (trains/buses). Passengers who do not meet this deadline are aware that they are responsible for the chosen departure time, therefore Enjoy Travelling will not be liable for any expenses incurred by the customer due to any missed connection.

3.4 Enjoy Travelling reserves the right (and delegates to its drivers and appointed agents ) to refuse to transport any person under the influence of alcohol or drugs and/or whose behaviour is considered a threat to the driver, the vehicle or other passengers. In these circumstances Enjoy Travelling reserves the right to refuse any refund and no alternative transfer service will be provided.

3.4.1 The passenger(s) is responsible for all damages caused by their own act of vandalism during the transfer. Enjoy Travelling reserves the right to refuse to continue the service and cancel it immediately, automatically cancelling any other bookings without any right to refund.

3.5 All passengers are entitled to a normal bag and soft bag. Any extra luggage must be declared at the time of booking.(a change of vehicle to accommodate the luggage with consequent change in price will be considered) . Enjoy travelling and drivers are not responsible for any items or valuables forgotten in the vehicle, customers must make sure they have with them personal belongings and luggage when leaving the vehicle and before the driver has left.

3.5.1 Enjoy Travelling reserves the right (and extends this right to its designated drivers and agents) to refuse carriage for any individual exceeding the declared number of bags at the time of booking, Especially when the vehicle capacity cannot accommodate additional space. In such cases, Enjoy Travelling reserves the right to refuse any refund request.

3.5.2 Luggage and other personal effects remain the responsibility of the passenger. Enjoy Travelling advises the Customer to be present when placing and taking out the luggage from the vehicle.We also recommend to label all the luggage to avoid confusion, with the owner ‘s name and surname and to keep valuables such as electronic equipment, ID documents, credit cards and cash.\